A good cleaner buys back the one thing nobody in a busy household has enough of, which is time. Whether it is a weekly tidy that keeps the place on top of itself, a one-off deep clean before the in-laws visit, or the dreaded end-of-tenancy scrub that stands between you and your deposit, the question is always the same, namely who can you actually trust with a key to your home.
To answer it we went through the cleaning firms serving Portsmouth and Southsea that carry a real body of customer feedback, and we read the Google ratings and review counts for each rather than the glossy promises on their own websites.
The firms were measured against one set of criteria, with the reviews doing most of the heavy lifting, and we checked what each actually offers, from regular housekeeping to after-builders work, since the cleaner you want every Friday is not always the one you call when a tenancy ends.
A note on money, because cleaning is priced in a way that resists a neat figure. Most firms quote by the job rather than off a published price list, and a regular domestic visit in Portsmouth tends to land somewhere around fifteen to twenty pounds an hour, with a one-off deep clean or an end-of-tenancy running from roughly a hundred and fifty pounds upwards depending on the size of the property.
Treat every number here as a guide, get a written quote for your own home, and read it as an editorial view rather than a recommendation. The list runs strongest first, starting with the best.
1. The Super Cleaners
Run from Somers Road North in the heart of the city, The Super Cleaners carries a spotless 5.0 across more than a hundred Google reviews, and it backs that score with the sort of paperwork most cleaning firms never mention.
Staff are DBS-checked and trained to BICSc industry standards, the company holds ten million pounds of public liability insurance, and it stands behind the work with a free re-clean within seven days if you are not happy, plus a deposit-back promise on end-of-tenancy jobs.
The range is broad too, taking in one-off deep cleans, end-of-tenancy and after-builders work, carpets, and regular commercial and contract cleaning, across Portsmouth and the wider Hampshire area.
As with most of the trade there is no price list, since every clean is quoted after the firm understands the property, with one agreed figure that covers products, equipment and labour, and payment taken after the work rather than before. For a straightforward end-of-tenancy expect the usual local band from around a hundred and fifty pounds upwards, confirmed on your own quote.
What wins people over
- A clean 5.0 across more than a hundred reviews;
- DBS-checked, BICSc-trained staff and ten million pounds of cover;
- a free re-clean guarantee and a deposit-back promise on tenancies;
- a genuinely broad menu, from regular homes to after-builders work.
Worth checking
- No published prices, so everything runs on a quote;
- it covers a wide area, so it is less a Southsea-only boutique.
The all-round pick, and the one to call when you want the guarantees in writing as much as the clean itself.
2. Bright & Beautiful Portsmouth
Working out of the Cumberland Business Centre on Northumberland Road, Bright &, Beautiful is the local arm of a national housekeeping brand, and it holds the deepest review book on this list, a 4.9 from more than a hundred and twenty-five customers. Its model is the real point of difference, since the cleaners are employed and managed rather than subcontracted, police-vetted and insured, and sent out in small teams that are project-managed rather than left to work alone.
The focus is regular, reliable housekeeping, the kind that folds in dusting, floors, kitchens, bathrooms and ironing on a weekly or fortnightly rhythm, with eco-friendly products as standard.
That managed, employed-staff approach costs a little more than a lone self-employed cleaner, and it leans towards a standing arrangement rather than a last-minute emergency job, but for a household that wants the same vetted team every visit it is hard to fault. Expect a regular visit to sit in the usual fifteen to twenty pounds an hour range, quoted to your home and schedule.
What wins people over
- The biggest review book here, a 4.9 from 125-plus customers;
- employed, police-vetted, insured and managed cleaning teams;
- eco-friendly products and a consistent weekly standard;
- ironing and tidying folded into the regular visit.
Worth checking
- The managed, employed-team model carries a small premium;
- it is built for regular housekeeping, not one-off emergencies.
The choice if you want the same trusted team week in, week out rather than a different face each time.
3. Ace Dot Services
Ace Dot Services matches the very top of the field on raw scores, carrying a 5.0 from just over a hundred Google reviews, which puts it among the most consistently praised cleaning operations in the city. It handles both domestic and commercial work, so it suits a regular home clean as readily as an office or communal block, and the sheer depth of its feedback at a perfect average tells its own story about how often it gets the job right.
Where it is a shade behind the two firms above is in the public detail, since it says less about guarantees, insurance and exactly how it prices than the most transparent names here, so it pays to pin down the specifics for your particular job when you book. On cost expect the familiar local shape, roughly fifteen to twenty pounds an hour for a regular clean and a quoted figure for a one-off, agreed before any work starts.
What wins people over
- A perfect 5.0 across just over a hundred reviews;
- domestic and commercial cleaning under one roof;
- a deep, consistent book of satisfied customers;
- a reputation for getting the everyday clean right.
Worth checking
- Less public detail on cover, guarantees and pricing;
- confirm the exact scope for your job at the quote stage.
A top-rated all-rounder that quietly does the business for homes and offices alike.
4. VS Group
Based at Lidiard Gardens, VS Group is the dependable middle of the table, a 4.8 from more than eighty reviews, and it comes at cleaning as part of a wider property-services offering rather than as a cleaning-only specialist. That breadth can be a real convenience when a job needs more than a mop, since the same firm can often turn its hand to the surrounding work, and the rating holds up well across a healthy spread of customers.
The trade-offs are the ones you would expect at this point in the list, a score a notch below the 5.0 leaders and a focus that is spread across more than cleaning alone, so for a pure, specialist house clean some of the names above are more single-minded.
Pricing follows the local pattern, quoted by the job with a regular visit in the usual hourly band, and it is worth being clear about which of its services you are booking. Portsmouth And found it a genuinely solid option for anyone who values one contact for several jobs.
What wins people over
- A strong 4.8 from more than eighty reviews;
- cleaning sits alongside wider property services;
- handy when a job needs more than cleaning alone;
- a consistent record across a healthy spread of work.
Worth checking
- A rating just below the 5.0 leaders;
- a broader remit, so less of a cleaning-only specialist.
The pick when you want one firm that can cover cleaning and the odd job around it.
5. Star Clean Portsmouth
Star Clean Portsmouth earns a perfect 5.0, and the only thing holding it back from the names above is the depth of the book behind that score, a smaller tally of around eighteen reviews rather than the hundred-plus of the leaders. Everyone who has rated it has come away happy, which is a genuinely good sign for a residential cleaning service, and a smaller operation often means a more personal, consistent face at the door.
The flip side of being smaller is the one that comes with every compact firm, less spare capacity at the busiest times and a shallower pool of feedback to judge it on, so while the early signs are excellent there is simply less history to lean on than with the established names. Expect pricing in the standard local range, quoted for your home, with a regular clean around the usual hourly figure. For a personal, well-reviewed local clean it is a strong shout.
What wins people over
- A flawless 5.0 from its reviewers;
- a smaller, more personal residential service;
- an unbroken run of happy customers;
- the consistency a compact team can bring.
Worth checking
- A shallower review base than the leaders;
- less spare capacity at peak times.
The one for a personal, local clean where the early reviews are as good as they come.
6. My Home Clean
Working from Elm Grove in Southsea, My Home Clean rounds off the list with a 4.4 from more than fifty reviews, the largest book of any firm here bar the top two, paired with the lowest average. That combination is worth reading carefully, since a deep book keeps a score honest, and a 4.4 across that many customers still points to a solid, well-used service rather than a shaky one.
Its listed round-the-clock availability is the distinctive feature, which makes it a useful call for urgent or out-of-hours jobs and for commercial work on odd schedules, more than for a gentle weekly home slot.
The rating sitting below the rest of the field is the obvious caveat, so it is worth reading a cross-section of recent reviews for the specific service you need before you book. Pricing again follows the local pattern, quoted by the job, with a regular clean around the usual hourly figure.
What wins people over
- A large book of more than fifty reviews;
- listed round-the-clock availability for urgent jobs;
- a central Southsea base on Elm Grove;
- a well-used service with a long track record.
Worth checking
- A 4.4 average, the lowest in this list;
- the all-hours angle suits urgent or commercial work more than a weekly slot.
The option to keep in mind when the job is urgent or falls outside normal hours.
Scoring the six, out of ten
The six compared, row by row
| # | Company | Google rating | Typical price | Score (out of 10) | % (out of 100) |
|---|---|---|---|---|---|
| 1 | The Super Cleaners | 5.0 (102) | Quoted; EOT from ~£150 | 9.4 | 94% |
| 2 | Bright & Beautiful Portsmouth | 4.9 (126) | Regular ~£15-20/hr | 9.2 | 92% |
| 3 | Ace Dot Services | 5.0 (103) | Quoted; ~£15-20/hr | 9.0 | 90% |
| 4 | VS Group | 4.8 (83) | Quoted by the job | 8.7 | 87% |
| 5 | Star Clean Portsmouth | 5.0 (18) | Quoted; ~£15-20/hr | 8.5 | 85% |
| 6 | My Home Clean | 4.4 (56) | Quoted; ~£15-20/hr | 8.3 | 83% |
What the scores have in common
Read enough of the reviews and one word keeps surfacing. “They leave the place spotless,” as one customer puts it, and spotless is exactly what the leading names here have had to earn.
The bar is unusually high. Three of the six hold a clean 5.0, and even the lowest score is a 4.4. That says less about any firm being weak than about a city where a poor cleaner simply does not hold on to its ratings.
With the stars bunched so tightly, the separation comes from depth and proof. A documented set of guarantees, insurance and vetted, employed staff edges ahead of an equally starred but thinner newcomer.
A word on the method
The marks come from a single scorecard. Reviews and reputation carry the most, a little over a third. The standard of the clean takes a quarter, trust and clear pricing fifteen per cent, consistency across the book another fifteen, and ease of booking the rest.
The figures are the public Google ratings as they stood in late October 2026, read side by side rather than drawn from any job we paid for. They drift, so treat this as a photograph of the field today, not a fixed table.
A good removal company gets you into the house, but it is the cleaner who makes it feel like home, which is often what you want most after a move across the city has left every surface covered in dust.
